Tradition Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Tradition Casino. They apply to the website, any related online services, games, account functions, payment facilities and promotional activities made available through the site. Additional terms may apply to a particular product, game, payment method or promotion. If additional terms conflict with these Terms & Conditions, the additional terms will apply to the relevant product or activity.

By using Tradition Casino, you agree to comply with these terms and with all applicable laws and regulations. If you do not agree with any part of the terms, you must not access the website, register an account or use the services. You are responsible for reading the current version before using the site, as the terms may be updated from time to time.

Tradition Casino may change, suspend, withdraw or restrict any part of the website or its services where permitted by law. This may include games, features, payment methods, account functions, promotional offers or website content. Changes will generally apply from the date they are published or otherwise made available. Your continued use of the website after a change indicates acceptance of the revised terms.

Eligibility and lawful use

You must meet the minimum legal age and any other eligibility requirements that apply in your location before using the services. You must not access or use Tradition Casino if online gambling is prohibited for you by law, by a court order, by a self-exclusion arrangement or for any other legal reason. It is your responsibility to check that gambling is lawful where you are located.

The website is intended for personal use. You must not use it on behalf of another person, operate an account for someone else, or use the services for business, commercial, unlawful or fraudulent purposes. You must not permit another person to access your account or use your payment details.

Account registration

To use certain features, you may need to create an account and provide accurate, complete and current information. You agree to update your information if it changes. Information may be checked before, during or after registration, including for identity, age, location, payment ownership, financial crime prevention and responsible gambling purposes.

You are responsible for keeping your login details confidential and for all activity carried out through your account. If you suspect that your account has been accessed without permission, you must stop using it and notify the operator through the available website support channels. You must not choose or use login details that are misleading, offensive or designed to impersonate another person.

2. Accounts, gaming and transactions

Account security and verification

Tradition Casino may request documents or information to verify your identity, age, residential details, payment method or source of funds. You must provide information that is genuine and belongs to you. Verification requests must be completed within any period stated by the operator. Until verification is completed, access to some or all services may be limited, and transactions may be delayed or declined where permitted by law.

You must not open or maintain more than one account unless the operator has expressly authorised this. If duplicate, linked or misleading accounts are identified, the operator may review the accounts and take action permitted under these terms. This may include restricting access, closing an account, cancelling activity or withholding a transaction where there are reasonable grounds to do so and where permitted by law.

Gaming activity

Games must be used only through the website and in accordance with the instructions displayed for the relevant game. A game result is determined by the applicable game system and recorded in the operator’s systems. You agree that system records will generally be treated as the authoritative record of transactions and gameplay, except where there is an obvious error or a legal requirement provides otherwise.

If a technical error, display error, software fault or other malfunction affects a game or transaction, the operator may correct the error and, where appropriate, void the affected activity. The operator may also suspend a game or account while an issue is investigated. You must not attempt to exploit an error, interfere with the website or use any tool, software or method intended to gain an unfair advantage.

Deposits and withdrawals

You may only use payment methods that are authorised and held in your name, unless an alternative arrangement has been approved in advance. You must provide accurate payment information and follow the instructions shown at the time of a transaction. The operator may decline, reverse or restrict a payment where it cannot be verified, appears to belong to another person, creates a security concern or is not permitted by the relevant payment provider.

All transactions are subject to applicable checks, processing requirements and any conditions displayed on the website. You remain responsible for bank charges, payment provider fees, currency conversion costs and any taxes that may apply to you. The operator does not guarantee that every payment method will remain available or suitable for every user.

You must not deposit funds for the purpose of transferring money to another person, using the website as a payment service or attempting to disguise the origin of funds. Transactions may be monitored for fraud, money laundering, sanctions compliance and other unlawful activity. Where required, information may be reported to relevant authorities or service providers.

Promotions and offers

Promotions, bonuses and other offers are subject to their own specific terms. Those terms may set out eligibility requirements, entry conditions, expiry rules, wagering or playthrough requirements, game restrictions, maximum values, withdrawal conditions and other limitations. You should read the applicable offer terms before accepting or using a promotion.

Unless the applicable promotion terms say otherwise, a promotion is intended for one person and one account only. The operator may withdraw or amend an offer, or refuse participation, where an account is ineligible, information is inaccurate, the offer has been misused or there are reasonable grounds to suspect abuse or prohibited conduct.

3. Responsible gambling, privacy and prohibited conduct

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose, set personal limits and take regular breaks. Never chase losses, borrow money to gamble or gamble when you are upset, tired or under the influence of alcohol or other substances.

Tools and support options may be available through the website to help you manage your activity. These may include deposit limits, time reminders, activity information, temporary breaks, account restrictions or self-exclusion. You should review the available options and use them if gambling is becoming difficult to control. Requests for account restrictions or self-exclusion may not be reversible during the selected period.

If you believe gambling is affecting your finances, relationships, work, health or wellbeing, stop gambling and seek independent support. You can also ask a trusted person for help. Tradition Casino may take steps to protect customers where there are indicators of harmful gambling, including contacting you, applying restrictions or suspending an account where permitted by law.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be collected and used to provide the services, manage accounts, process transactions, verify identity, prevent fraud, meet legal obligations, improve the website and support responsible gambling.

By holding an account, you may receive service messages about security, account activity, transactions, changes to the website or other matters necessary to administer the services. Marketing communications will be managed in accordance with applicable law and any preferences or choices available to you.

Prohibited conduct

You must not use the website to commit or facilitate fraud, money laundering, theft, unauthorised access or any other unlawful activity. You must not manipulate games, interfere with the website, introduce malicious code, scrape content, reverse engineer software, overload systems or attempt to bypass security or account controls.

You must not use automated systems, bots, scripts or other tools to interact with the website unless the operator has expressly permitted their use. You must not abuse errors, exploit promotional rules, create accounts to obtain an unfair benefit or cooperate with others to circumvent restrictions. Suspected prohibited conduct may result in an investigation and action under these terms.

4. Suspension, liability and general provisions

Suspension and account closure

You may stop using the website or request closure of your account at any time through the available support process. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, unlawful conduct or disputes.

Tradition Casino may suspend, restrict or close an account where required by law, where verification is incomplete, where there is suspected fraud or prohibited conduct, where responsible gambling concerns arise, where payment activity cannot be confirmed or where the account has been inactive or misused. The operator may also take action to protect the website, customers or third parties.

If an account is suspended or closed, access to games and account features may be withdrawn while the matter is reviewed. Any remaining balance will be dealt with in accordance with applicable law, these terms and the outcome of relevant checks. The operator may retain information and records where needed for legal, regulatory, security, financial or dispute-resolution purposes.

Website availability and liability

The website is provided subject to availability. Access may be interrupted by maintenance, updates, technical faults, telecommunications problems, events outside reasonable control or other circumstances. While reasonable steps may be taken to maintain accurate and secure services, uninterrupted access and error-free operation cannot be guaranteed.

To the extent permitted by law, the operator is not responsible for loss caused by your failure to protect account details, the actions of your payment provider, problems with your device or internet connection, unauthorised use caused by your negligence, or your breach of these terms. Nothing in these terms excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded, restricted or modified under Australian law.

Complaints and governing law

If you have a question, concern or complaint, please use the support or complaints process made available on the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. You should not send unnecessary sensitive information through unsecured channels. A complaint may be investigated using account records, transaction information, game records and communications.

These terms are intended to operate consistently with applicable Australian laws and any mandatory rights available to Australian consumers. If a provision is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.

Keeping these terms available

You should retain a copy of these Terms & Conditions and any promotion terms that apply to your activity. The current version will be made available on the website. If you have questions about how a particular rule applies, review the relevant information before using the service or seek independent legal advice.